HotDoc Smart Recalls

Due to the rising cost and slower delivery service of posting letters, we have found a way to get these reminders and recalls out to our patients in a timely and effective manner with HotDoc.

You can now receive a HotDoc SMART recall/reminder SMS directly to your mobile that contains a link to the recall you are due to receive.

This link will require you to verify your identity before you can receive the medical information contained in the recall.

Some recalls/reminders will also give you the option to utilise our online appointment booking system.

To ensure you can use this service, please advise the receptionist of any change in contact details, especially mobile phone numbers.

We still have the ability to send out paper letters if you do not have a mobile or choose to opt out of the Hotdoc SMART recall/reminder service.

If you have any trouble with the new system, or have any questions, please call our clinic on 03 59763666 and the receptionists will be happy to help you.